Returns Policy
We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation. .
Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary. If you are not completely satisfied with any item you ordered, please contact us within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked.
Returns will only be accepted for non-personalised items, preferably in the original packaging in an un used condition, also include the customer invoice / packing slip.
Please note we are only able to accept items that have not been worn, altered or used. We can only replace identical products (requests for different sizes acceptableas long as the item has not been personalised), so if you wish to order additional items it will be treated as a new order. Printingmaddness guarantee is in addition to your statutory rights.
If the product is damaged in any way or has become broken in transit please call our customer services team on 01326 450192 or email us.
This returns policy is in accordance with the distance selling regulations
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.